Orders & Help
EVIOBEAUTY.COM ships to Canada, US and Australia. Additional countries coming soon.
- Orders $29+ CAD will receive FREE shipping
- $7.95CAD / ~$7.95USD worldwide flat rate shipping for orders less than $29CAD (Note: worldwide shipping is calculated through the current exchange rate at checkout)
- Please allow 2-8 business days for your products to arrive to you. International shipping outside of the Canada can take up to 7-21 business days
- We ship all orders via Chit Chat
- Enjoy FREE returns: contact email@example.com to get your return started
*Due to COVID-19, estimated shipping timeframes may be delayed. Read more about our COVID-19 response here, chat with us live or reach out to firstname.lastname@example.org.
Please note that we are a small start-up. This means that sometimes despite our best efforts delays happen. We will always do our best to contact you and to make it up to you. If you have questions about your order please contact email@example.com with subject line: #yourordernumber example: #1351. We will respond within 24 hours.
We are so grateful that you gave our product a try, but we also understand that beauty and skincare are very personal experiences and we celebrate that everyone is different. Maybe it wasn't right for you, and that's okay. We accept all returns for purchases made directly from EVIOBEAUTY.COM within 45 days of purchase for any reason for a full refund.
To request a refund please contact us at firstname.lastname@example.org
You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel. However, Please see the above instructions to return any product you do not wish to keep.
Please contact us with questions or comments at email@example.com. We will respond within 24 hours.
You can apply one (1) promotional discount at checkout per order. Cannot be combined with other offers.