• FREE shipping on US and Canadian orders over $40.00
  • World wide shipping on orders under $40.00 : $10.00 
  • Please allow 3-5 business days for your products to arrive to you. 
  • We ship all orders via Chit Chat. 

Please note that we are a small start-up. This means that sometimes despite our best efforts delays happen. We will always do our best to contact you and to make it up to you. If you have questions about your order please contact with subject line: #yourordernumber example: #1351.  We will respond within 24 hours. 


We're so grateful that you gave our product a try, but we also understand that beauty and skincare are very personal experiences and we celebrate that everyone is different. Maybe it wasn't right for you, and that's okay. We accept all returns for purchases made directly from within 100 days of purchase for any reason for a full refund. All we ask is that you complete a review with your return to let us know what we can do better.  

Please Note: Evio Beauty Group Ltd is not responsible for return shipping costs or reimbursement of lost packages without proof of delivery. 


You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel. However, Please see the above instructions to return any product you do not wish to keep. 

Please contact us with questions or comments at We will respond within 24 hours